Unilog Content Solutions, a company that specializes in Big Data Analytics and Product Data Management for eCommerce, recently deployed Microsoft Office 365 across its offices in Bangalore, Mysore, and Philadelphia.
Unilog’s hosted mail service was the primary pain point as it outgrew its existing solutions, resulting in significant downtimes, loss of mission critical e-mails and difficulty in maintaining a higher mailbox quota. These problems were directly affecting business performance. Hence, to improve reliability and communications while reducing costs, Unilog evaluated hosted solutions from Google and Microsoft but finally adopted Office 365. The company deployed Office 365 due to its ability to maintain a hybrid cloud/on-premises deployment and it fits the varying needs of businesses, providing rich features and functionality. The entire transition to Office 365 was completed in three days with the support of Microsoft Partner – Acropetal Technologies.
Suchit Bachalli, Executive Vice President, Unilog Content Solutions, said, “With Office 365, we have experienced significant improvement in the reliability of our messaging system, document sharing, and communication capabilities while reducing IT costs and administration. Also, by reducing the time to react to a situation and take appropriate decisions, we are seen as proactive by our customers. This is very positive for the business. Office 365 clearly delivers far greater value than Google Apps at any price point.”
Unilog has seen significant benefits since the time it has moved to the cloud with Office 365 – employee productivity has improved by 12 percent through instant messages, audio/video calling between PCs and online document sharing. The transition has enabled the company to reduce administration, maintenance, IT, and up-gradation costs, thus resulting in lower total cost of ownership. The company has experienced zero downtime, which results in increased reliability.
“In today’s hypercompetitive marketplace, it has become increasingly important to empower people and teams to deliver exceptional customer experiences, be more productive, and respond quickly to change and opportunities. Unilog’s decision to implement Office 365 over Google Apps validates our approach to a robust and familiar desktop, browser and mobile clients for access virtually anywhere delivering real value,” said Ramkumar Pichai, General Manager - Microsoft Office Division, Microsoft India.